Privacy Policy
Last updated: May 5, 2026
Yeasy Protein operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Yeasy Protein is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
- Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
- Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
- Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at yeasyprotein@lifesynergycoltd.com or contact us at 1875 Century Park E, Suite 700, Los Angeles, CA, 90067, US
We created Yeasy because we believed protein could feel more comforting, more satisfying, and a whole lot easier to enjoy. We’re confident you’ll taste the difference.
But we also know trying something new—especially a new kind of protein—takes trust.
That’s why every order is backed by our 30-Day Yeasy Happiness Guarantee.
We simply ask that you give Yeasy a real shot—work it into your routine, enjoy it the way it was meant to be enjoyed, and see how it fits into your day.
If it’s genuinely not the right fit for you, you have 30 days from the date your order is delivered to email us at yeasyprotein@lifesynergycoltd.com with the subject line:
RETURN REQUEST
Let us know whether you’d prefer a replacement, store credit, or refund, and we’ll guide you through the next steps.
TERMS OF SERVICE
Last Updated: 05/01/2026
Welcome to Yeasy Protein. Throughout these Terms of Service, the terms “Yeasy,” “Yeasy Protein,” “iSDG Yeasy™,” “we,” “us,” and “our” refer to LifeSynergy Co., Ltd., the authorized United States distributor and operator of Yeasy Protein.
These Terms of Service (“Terms”) govern your access to and use of www.yeasyprotein.com, including any purchases made through our website, subscriptions, content, products, services, features, and related digital experiences (collectively, the “Services”).
By accessing, browsing, or using our Services, including placing an order, creating an account, or subscribing to recurring deliveries, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, Refund Policy, and any additional policies referenced on this website. If you do not agree to these Terms, you may not access or use our Services.
1. Eligibility
By using our Services, you represent and warrant that you are at least eighteen (18) years of age or the legal age of majority in your jurisdiction, that you have the legal capacity to enter into a binding agreement, and that all information you provide to us is accurate, current, and complete.
2. Products and Product Information
Yeasy Protein offers packaged food products and related merchandise intended for personal consumer use. We make commercially reasonable efforts to ensure that product descriptions, ingredient lists, nutritional information, packaging, images, colors, and other content displayed on our website are accurate. However, actual packaging, colors, product appearance, and product details may vary from what is displayed on your device.
We reserve the right, at any time and without prior notice, to modify, discontinue, limit, substitute, or update any product, product formulation, packaging, pricing, content, messaging, availability, or specifications.
All products are offered subject to availability, and we reserve the right to limit quantities purchased per person, household, account, or order.
3. Health and Nutrition Disclaimer
The information provided on this website, including but not limited to nutritional information, ingredient information, blog content, educational content, wellness content, product descriptions, and marketing materials, is provided for informational and educational purposes only and is not intended as medical advice.
Yeasy Protein products have not been evaluated by the U.S. Food and Drug Administration for the purpose of diagnosing, treating, curing, or preventing any disease.
You should consult your physician or qualified healthcare provider before consuming our products if you are pregnant, nursing, taking medication, have food allergies, have dietary restrictions, have a medical condition, or are under medical supervision.
Individual results, digestion, tolerance, nutritional needs, and health outcomes may vary. We make no guarantees regarding specific health, fitness, weight loss, digestive, or performance outcomes.
4. Orders and Acceptance
By placing an order through our Services, you are making an offer to purchase products subject to these Terms. We reserve the right, in our sole discretion, to accept, reject, cancel, limit, or modify any order at any time, including after an order confirmation has been sent.
We may refuse or cancel orders suspected of fraud, unauthorized resale, misuse, pricing errors, inventory limitations, payment issues, export restrictions, or violations of these Terms.
Your order is not considered accepted until payment has been successfully authorized and your order has been processed by Yeasy Protein.
5. Founder’s Launch and Limited Releases
Certain Yeasy Protein products may be released as limited production runs, including Founder’s Launch releases, special editions, or limited inventory batches.
Availability of limited releases is not guaranteed and is offered on a first-come, first-served basis while supplies last.
Yeasy Protein shall not be liable for inventory shortages, waitlists, product unavailability, restock timing, or inability to fulfill future demand for limited releases.
6. Pricing and Payment
All prices displayed on our Services are listed in United States Dollars unless otherwise stated. Prices, promotions, discounts, shipping rates, and product availability may change at any time without notice.
You agree to provide valid, current, and accurate payment information and authorize Yeasy Protein to charge your selected payment method for all purchases, subscriptions, shipping fees, taxes, customs charges, duties, and other applicable fees.
In the event of pricing errors, typographical errors, promotional errors, or technical inaccuracies, we reserve the right to correct such errors and to cancel or modify affected orders at our sole discretion.
7. Subscription Services
Certain products may be offered through automatically renewing subscription programs.
By purchasing a subscription, you expressly authorize Yeasy Protein to charge your selected payment method on a recurring basis according to the subscription frequency selected during checkout until your subscription is canceled.
Your subscription will automatically renew unless canceled before your next billing cycle.
You may cancel or modify your subscription at any time through your customer account or by contacting us at yeasyprotein@lifesynergycoltd.com prior to your next renewal date.
We reserve the right to modify subscription pricing, product availability, subscription benefits, shipping schedules, or subscription terms at any time, with notice where required by law.
8. Shipping, Delivery, and Risk of Loss
Shipping timelines provided on our website are estimates only and are not guaranteed.
Yeasy Protein is not responsible for shipping delays caused by carriers, customs processing, weather conditions, supply chain disruptions, incorrect shipping information, governmental actions, force majeure events, or circumstances outside our reasonable control.
Title to products and risk of loss transfer to you upon our delivery of the products to the shipping carrier.
It is your responsibility to ensure that your shipping address and contact information are accurate prior to placing an order.
9. International Orders
Yeasy Protein may offer international shipping to select countries at our sole discretion.
By placing an international order, you acknowledge and agree that you are the importer of record and are solely responsible for compliance with all local laws, import regulations, customs requirements, taxes, duties, fees, product restrictions, labeling requirements, and other governmental charges applicable in your destination country.
Yeasy Protein makes no representation that our products are lawful for import, sale, possession, or consumption in any jurisdiction outside the United States.
International orders may not be eligible for cancellation, return, exchange, or refund once shipped unless otherwise required by applicable law.
10. Refunds and Returns
All returns, refunds, replacements, exchanges, and store credits are governed by our Refund Policy as posted on our website.
Due to food safety regulations, certain opened, consumed, or perishable products may not be eligible for return.
Yeasy Protein reserves the right to refuse refunds, returns, replacements, or exchanges that do not comply with our Refund Policy.
11. Personal Use and Resale Restrictions
Products purchased through our Services are intended for personal, household, or gift use only.
You may not resell, export, redistribute, repackage, white-label, commercially exploit, or otherwise use our products for commercial purposes without our prior written consent.
We reserve the right to cancel orders suspected of commercial resale, diversion, or unauthorized distribution.
12. Intellectual Property
The trademarks iSDG Yeasy™, Yeasy Protein™, Yeasy™, and all related logos, packaging, graphics, product names, designs, content, photography, videos, copywriting, and materials displayed through our Services are owned by Yeasy Protein, its affiliates, licensors, or trademark owners and are protected by United States and international intellectual property laws.
No portion of our Services may be copied, reproduced, distributed, modified, reverse engineered, republished, scraped, extracted, or commercially exploited without our prior written consent.
13. User Content and Feedback
If you submit reviews, testimonials, photos, videos, comments, suggestions, social media content, feedback, or other materials to Yeasy Protein, you grant us a perpetual, worldwide, royalty-free, sublicensable, irrevocable license to use, reproduce, modify, publish, distribute, display, and create derivative works from such content for marketing, promotional, commercial, or operational purposes.
14. Prohibited Use
You agree not to use our Services for any unlawful, fraudulent, abusive, malicious, harmful, unauthorized, or prohibited purpose.
You may not interfere with the operation of our Services, scrape or extract content using automated systems, deploy bots or artificial intelligence agents without our written authorization, attempt unauthorized access to our systems, reverse engineer our Services, or violate any applicable law.
We reserve the right to suspend, restrict, or terminate access at our sole discretion.
15. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL SERVICES, PRODUCTS, CONTENT, AND MATERIALS PROVIDED BY YEASY PROTEIN ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, OR AVAILABILITY.
WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YEASY PROTEIN, LIFESYNERGY CO., LTD., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, PARTNERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, PERSONAL EXPECTATION DAMAGES, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO YEASY PROTEIN DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
17. Indemnification
You agree to defend, indemnify, and hold harmless Yeasy Protein, LifeSynergy Co., Ltd., our affiliates, officers, directors, employees, agents, contractors, licensors, and partners from and against any claims, damages, losses, liabilities, expenses, or legal fees arising from your use of our Services, your breach of these Terms, your violation of any law, or your infringement of any third-party rights.
18. Binding Arbitration and Class Action Waiver
Any dispute, claim, controversy, or cause of action arising out of or relating to these Terms, our Services, or your purchase of Yeasy Protein products shall be resolved exclusively through final and binding arbitration conducted on an individual basis.
You expressly waive any right to a jury trial, class action lawsuit, class arbitration, representative action, or other consolidated proceeding.
Arbitration shall take place in Los Angeles County, California, under the rules of the American Arbitration Association, unless otherwise required by law.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California and applicable United States federal law, without regard to conflict of law principles.
20. Changes to These Terms
We reserve the right to modify, update, revise, or replace these Terms at any time in our sole discretion.
Changes become effective upon posting to our website. Your continued use of our Services after such changes constitutes acceptance of the updated Terms.
21. Contact Information
Questions regarding these Terms of Service may be directed to:
iSDG Yeasy Protein™
LifeSynergy Co., Ltd.
1875 Century Park East, Suite 700
Los Angeles, California 90067
United States
We process all orders within 1–3 business days. Once shipped, delivery typically takes 3–7 business days for domestic orders and 7–21 business days for international orders, depending on your location. You will receive a tracking number once your order has been dispatched. Please note that delays may occur due to shipping carriers or customs, and customers are responsible for any applicable duties or taxes.
